Contact Momentelle

We'd love to hear from you.

At Momentelle, every order represents a special memory, and we're here to help make your experience as smooth and enjoyable as possible.

Whether you have a question about a product, need help with a personalised order or would like to discuss a special occasion, please get in touch.

Get in Touch

Email: momentelle_memorygift@hotmail.com

For all enquiries, please include your order number (if applicable) so we can assist you more quickly.

Customer Support

We're happy to help with:

• Questions about our personalised photo magnets and keepsakes.

• Help with uploading photographs and placing an order.

• Existing orders and production updates.

• Shipping, delivery and tracking enquiries.

• Damaged, faulty or incorrect products.

• Wedding favours, christenings and special event orders.

• Bespoke and bulk order enquiries.

Response Time

We aim to respond to all enquiries within 1–2 business days, Monday to Friday.

During busy periods, responses may take a little longer. Thank you for your patience and understanding.

Special Occasion & Bulk Orders

Planning a wedding, christening, birthday or another special celebration?

We'd love to help you create personalised keepsakes for your occasion. Please contact us with a few details about your event, the quantity you need and your preferred timeframe.

Thank you for choosing Momentelle.